Privacy policy
This policy explains how Golden Lion Voice ("we", "us") handles personal information on goldenlion.cr. It covers this website and the proposal form on it. Calls we run for our clients are handled under our written agreements with those clients.
What we collect
- What you send us through the form: your name, company, work email, phone number, the services you're interested in, your expected call volume and anything you write in the message box.
- Basic technical data: like most websites, our servers record your IP address, browser type and the pages requested. We use this to keep the site running and to stop abuse of the form.
This site does not use advertising cookies, tracking pixels or analytics tools.
How we use it
- To reply to your request and prepare a proposal.
- To contact you by email or phone about your request, as you agreed when you sent the form.
- To protect the site and the form from spam and misuse.
We do not sell your information, and we do not add you to marketing call or message lists because you filled in the form.
Who we share it with
Only with the service providers that help us run this site and deliver your request to our team, such as our hosting and email delivery providers. They may use it only to provide those services to us. We may also disclose information when the law requires it.
How long we keep it
We keep form requests for as long as we need them to respond and for our ordinary business records, and no longer than 24 months unless you become a client. Server logs are kept for a short period and then deleted.
Your choices
You can ask us to show, correct or delete the information you sent us, or to stop contacting you. Send the request through the form on our home page and write "privacy" in the message box. We'll confirm when it's done.
Security
The site is served over HTTPS, and form requests are stored on servers with restricted access. No method of transmission or storage is completely secure, but we work to protect what you share with us.
Children
This site is meant for businesses. It is not directed at children, and we don't knowingly collect information from anyone under 18.
Changes
If we change this policy, we'll update the date at the top of this page.